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Vacation Rental Inspector

Vantage Resort Realty is seeking detail-oriented Property Inspectors. This position is responsible for quality assurance. It inspects all assigned units prior to guests' arrivals to ensure the highest standards have been met,- making certain all items in the unit are in working order and housekeeping standards have been attained. This position guarantees the Property Care Manager is abreast of all issues that require coordination of immediate actions. It communicates whenever possible, with the guests to ensure complete satisfaction and address any concerns.

 

Position Goals and Responsibilities:

  • This position monitors quality to ensure all units meet brand standards prior to guests arrival,- establishing a superior standard of excellence and exceptional service, setting the expectations for future visits:
    • Perform 2 inspections per unit to check the following:
      • Initial Inspection:
        • Inspect property after each guest visit for loss and damage
        • Check all appliances in assigned units to ensure they are in working order, to include: all kitchen appliances; televisions; washer/dryer; and A/C unit
        • Confirm all beds have a mattress pad installed, replace missing pads, and replace damaged pads
      • Final Inspection:
        • Ensure unit has been cleaned according to brand standards
        • Confirm all linens have been installed in the unit, and linens from the parting guest have been retrieved
        • Deliver guest gift bag
    • Notify Property Care Manager of all immediate concerns that may impede the guest’s stay
    • Replace air filters in scheduled units
    • Ensure all lights are working properly; replace light bulbs, as needed
    • Greet guests as they arrive at the unit, confirming the unit is as expected, when applicable
    • Air Conditioner has been set to the standard temperature
    • Confirm the following:
      • Dishwasher has been emptied; all dishes have been cleaned and placed in the cabinets
      • Refrigerator has been emptied and cleaned; Refrigerator/Freezer are set to the appropriate temperatures
      • All articles have been removed from the washer/dryer

 

  • Provide a variety of miscellaneous support to the Property Care Department in efforts to provide a seamless experience for the arriving guests:
    • Prepare guest gift bags

 

Qualifications:

To be considered for this position all candidates must have the following:

  • High School Diploma
  • Valid Driver’s License and reliable transportation
  • Experience in Hospitality and or Customer Service, preferred
  • Must have a cellular phone, preferably with a camera

Applicant MUST have the following skills:

  • Ability to climb stairs and use a ladder
  • Capable of working outdoors and in high temperatures
  • Strong listening, oral, and written communication skills
  • Analytical thinking and problem solving
  • Acute sense of urgency, with strong time management skill
  • Ability to prioritize and multi-task

 

Company Overview:

Vantage Resort Realty is the fastest growing vacation rental company in Ocean City.  In just four seasons, we have become the second largest vacation rental manager in one of the most competitive vacation rental markets in the US.  In addition, we have become the leader in the luxury vacation rental market and have the best inventory in Ocean City.  We have done this by building a very innovative and unique company that doesn’t follow the established mold.  In addition, we offer our guests exclusive benefits that rival 5 Star Hotels. These benefits include Free Concierge Service, Business Center, Free Gym Membership, Complimentary USA Today and many more. 

 

Additional Information:

Position is available immediately thru September 2017

   

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