Vantage Resort Realty is seeking a dynamic Guest Services Representative comfortable with working in high-volume environments. This position assures the highest level of customer service, as the guests’ first point of contact. It is responsible for ensuring the guests are given all reserved items and addressing all the clients concerns. It coordinates front desk activities to assure that guests requests are handled in a timely manner, by ensuring requests are directed to the appropriate department.
Position Goals and Responsibilities:
To be considered for this position all candidates must have the following:
Applicant MUST have the following skills:
Vantage Resort Realty is the fastest growing vacation rental company in Ocean City. In just four seasons, we have become the second largest vacation rental manager in one of the most competitive vacation rental markets in the US. In addition, we have become the leader in the luxury vacation rental market and have the best inventory in Ocean City. We have done this by building a very innovative and unique company that doesn’t follow the established mold. In addition, we offer our guests exclusive benefits that rival 5 Star Hotels. These benefits include Free Concierge Service, Business Center, Free Gym Membership, Complimentary USA Today and many more.